Reviews

Worked perfectly for us. We had 4 devices connected. Didn’t have any problems. Highly recommend.

We had this pocket WiFi for 14 days. Super easy to setup? Could use all our devices with no issues with connection through 6 cities. Never reached the data limit even though had 4-5 devices connected and using data the whole time

EASY TO OPERATE & FASTEST INTERNET

The speed was very good for a 4g service and the service coverage was quite good in Kobe, Osaka, Nara and Tokyo. Cheaper than multiple esim for individual phones. It last quite long on one charge from about 9am to 2-3pm on constantly. Topping up charge with external powerbank will get through whole day easily.

I am an Australian travelling in Japan for 12 days - my 10 day physical SIM ran out and I realised I could not feel safe without internet. I sat in Starbucks and installed Japan Wireless eSim - it took about 10 minutes to set up and worked very well. I will always use this service when travelling in Japan from now on.

So easy to pick up and use. Drop off was easy too. It was a little slow even though it said unlimited. Maybe there’s a cap to high speed internet but it still worked for navigation.

I have used this company 3 years in a row when visiting Japan and had no problems

We used the wifi over two weeks in Hokkaido and I never noticed any loss in coverage no matter where we were. We did drive all over the island and I was very impressed with the service.

I recently used Japan Wireless Wifi for an 11-day trip, and unfortunately, my experience was less satisfactory compared to my previous rental in January.

This time, the unit I received was not fully charged upon pickup; it was only at 50% battery. More critically, the unit itself seemed less reliable and did not last the entire day on a single charge, unlike the unit I had in January, which consistently provided all-day power. This made it challenging to stay connected throughout my daily activities.

I hope this feedback helps improve the service for future users.

So easy and WiFi service was great!! We had a digital WiFi service from another company and the service was horrible! Ended up ordering from Japan Wireless online 2 days into our 14 day trip. Delivery to the hotel was so fast and convenient. Returning it with the self addressed/stamped envelope was a breeze. I highly recommend Japan wireless and will be a repeat customer in the future.