Reviews

This is the first time I've used an esim, but it was quite easy to set up (took less than 30 seconds) and the service was pretty good (Nagoya city, Iiyama city).

I will be using this again.

Simple easy and fast mobile internet. Plug& play, good service

I rented a portable wifi when I stayed in Japan for 2 months.
Japan wifi offered me a compact wifi with extra battery (even I didn’t have to use the extra one). It was a small and easy to use, so I could carried it around.

Very good, reliable. Only negative was the extra battery pack and cable didn’t work.

Super happy with this product and service. The device was well packaged, easy to find at the airport (Haneda), instructions straight forward and the unit was super fast! Even a clear reminder to post back BEFORE going through security. A mistake I have previously made… I will definitely be a returning customer! Thanks so much Japan Wireless!

Very good very good

I have used this before on previous trips to Japan and this time as there was the whole family, 2adults 3 teenagers, it was a no brainer having access to WiFi when needed instantly for all. No complaints . I also took the translator offer in addition and it works better than Google.Very handy it was.

I had the most amazing time back home in Japan throughout the entire month I was there thanks to the seamless wifi data I had in hand, even when there were a couple of mishaps Japan Wireless was quick to respond and offer solutions. Highly recommend!!

Our experience with Japan Wireless was outstanding. The device was waiting for us to collect at our hotel the night we landed. The device was small and compact. We had 4 people streaming off the device over our 2 week holiday and had no problems. We rarely needed the extra battery (only needed when we forgot to charge overnight). The envelope provided to return the device at the airport when leaving made it incredibly easy. We wouldn’t hesitate to use Japan Wireless again!

Fantastic Service. It works everywhere, even on a remote village like shirakawa and ainokura. They give free powerbank too. It's easy to pick up and easy to return since all the instruction explained very clear. This is my second time rentaling this item and absolutely will do again when visitting japan.