Reviews

Very easy to use. Convenient pickup and return.

Pick up was easy. Set up was also easy. Once in a while, we had to reconnect but it’s not a big deal. Battery also lasted all day without recharging. Would definitely use it again if we visit Japan in the future.

What a great product! I was so impressed by how the package was waiting for me at the hotel, how easy it was to operate, charge, and figure out. All super easy. It was also a very light package to carry around town - no cumbersome batteries or boxes to lug about. If you rely on Google Maps / Translate and run through the battery be warned that you will need another charging cable to connect your phone. It was also the easiest thing in the world to pack up and mail back to the company: the envelope is included and there were mailboxes all over town (including one right outside the hotel). Would definitely do this again. My only quibble is that the bill is not broken down clearly to show were the charges come from. I wish they would do this, if only to see what is charged for what.

The best option if you don't have reliable internet service in Japan, on your phone or otherwise. It really was super easy to pick up, set up, use, and return.

This is the second time we used japan wireless and I can say I will always go to them for wifi needs in the future. We are a family of four and we never had any issue in using and connecting. We were in Tokyo, Kamakura, Hakone, Nikko, Kawaguchiko, and everywhere else. No connectivity issues at all. Price is also very good.

Easy to pick up, easy to use, easy to return. It worked great when we needed it!

Very reliable and worth every penny.

Internet muito boa e de fácil instalação, as vezes ficava sem sinal, mas era só colocar o celular no modo avião e tirar que ela já voltava

Easy to pick up and drop off in airport mail box. Thank you!

First time trying Japan Wifi (I got the Premium plan as I was going to some remote islands).
Collection from FUK airport was smooth and easy (although I had to ask info counter for the counter location due to the airport renovation works). Wifi worked great and the router battery was awesome. I had like 14hr days where the router still had like 20% left.
Free portable battery was also very thoughtful though the router didn't need it.
Return was again super easy - just drop off at the Post Office in Narita Airport.
In short, will hire again next time I am in Japan.