Reviews

Japan wireless pocket WiFi was a perfect option for us. We’re from the US, so our phone wasn’t going to work in Japan. The pocket WiFi was a great, cost effective option to have internet access while traveling. And when we ran into minor tech issues, Japan Wireless customer service was very helpful and prompt. Highly recommend!

Easy process and never left without WiFi

A must for Wi-Fi while in japan

I chose according to the offer, considering it to be the best. And really, I think it was the best. I recommend it without any restriction!

Perfect to be always connected in Japan during your stay

Having excess to a secure internet is crucial. Customer service is excellent

Very useful and convinient

Produit très fiable. Aucune intervention à réaliser. appareils connectés durant tout le séjour. Autonomie suffisante pour toute une journée. Batterie de secours utilisée une seule fois et fonctionne très bien. Rechargée chaque soir pour une journée d'autonomie à 4 dessus.
Pas de perte de connexion malgré tous les déplacements y compris en sous terrain.
Que du bonheur.

I rented 2 pocket wi-fi and pre-paid for it. I requested it to be delivered to my hotel and it was there when I arrived. I also received a email when it was delivered to the hotel. There was also an option to pick up from Airport. It came with a charger, battery pack, and a pre-paid envelope for return. I dropped it off at the airport post office at the end of our trip. The battery lasted pretty much the entire day. We used it a lot (constantly using google maps to travel around Japan, streaming on-line when back at the hotel since hotel wi-fi was slow, face timing with family back home, sending iMessages, etc). Service was good, reliable, and not slow at all. I was in Tokyo, Kyoto, Hiroshima, and Osaka. It worked fine the entire time. I highly recommend Japan Wireless. The price was very reasonable, service was good/reliable, and receiving/returning was easy.

Zero issues over two weeks in Japan. Thank you !