Reviews

We had a perfect experience renting portable wifi from Japan Wireless for 3 weeks. Everything was easy to get, set up, use and return. Wifi was flawless. We could not have done the trip without it!

Good service! Excellent support! Delivery on point!

The best wifi in japan

We rented the pocket WiFi for our Japan trip from Osaka to Hakone and Tokyo. The connection was great and we didn’t have any problems connecting our 4 devices. The wifi was delivered to our hotel in Osaka by the time we checked in. The return envelope was also easy to use as we only had to drop it off at a post office. I would recommend this to anyone traveling to Japan

Connectivity was very good the whole time we were in Japan. Highly recommended

Worked well. Easy and simple to connect. Convenient drop off.

Convenient and instructions are understandable

We had it for 3 weeks and it worked great!

Rented a pocket WiFi from Japan-Wireless on a recent family trip. The whole process was smooth and seemless. Made me wonder why things cannot be this easy in the US. I arranged for it to be sent to our hotel, it was waiting there in our room after we checked in. The instructions were clear and the return process was easy. An included - postage paid envelope is included in the package - you may repack everything and drop it in a post box at anytime before your trip ends - or do as we did and return it at the airport when flying out.

And of course you ask - how was the wifi? Great! Fast and reliable. They even included a very small, thin and light extra battery to get you and your family through heavy use days. I already have international wifi and cell service through my plan, but often it was throttled to just LTE on the trip. Traveling with 2 other adults - who would have had to pay $10/day each for limited international data from Verizon - it would have been $180 for the trip in total. We paid just under $68 and it was worth every penny. Opted not to use my own wifi/cellular because it was not as fast as Japan-Wireless.

I don't know how profitable they are - after all the use we made of it - it seemed very under priced for how convenient and reliable it was!

Highly recommend 👍🏼

Japan Wireless pocket wifi (business) was more than adequate for our needs. Internet service was available for most areas/cities/regions we went to. Hakone was intermittent, especially in the higher elevations (but that was expected). Otherwise, no complaints.

We only use it for web access and occasional YouTube. I will say it provided faster Internet than one of my hotels I stayed in. The premium pocket wifi may have provided even faster speed but we didn't need it.

They also shipped the pocket wifi to my destination hotel, which made it convenient.

Highly recommend Japan Wireless.