Reviews

Very easy to set up, excellent reception all over Japan.
Totally recommended.

Incredibly happy with the wireless WiFi! It was delivered to our hotel, it was easy to use with excellent reception. It saved us so much in daily roaming charges and the kids tablets also worked on it as well. We are very happy we went this route, I'd strongly recommend it for families/individuals traveling in Japan.

Japan Wireless Customer service is ichi / いち! ( number 1 ) would not hesitate to use them again!

Rented the Japan wireless for 19 days. They even delivered the device to my hostel during the same day. Return via mailbox was also hassle free. Excellent wifi coverage in major cities and acceptable to some more remote areas. Definitely getting this when I return to Japan again.

Flawless experience and uninterrupted service. We were able to watch videos on our phone and navigate throughout the day. The battery span was long but it also came with battery pack just in case. Would highly recommend!

This was very self explanatory to start up and also super easy to return! Definitely recommend.

I was debating between an eSim or pocket wifi and I’m happy I went with pocket wifi. As a tourist, I was using my phone a lot so the battery drained quickly. Even if my phone died, the person I was traveling with was able to connect to the pocket wifi too so we were never lost. My partner went with an eSim and found that they didn’t always have internet. I traveled from Tokyo to Osaka and Kyoto and always had internet. I charged the pocket wifi every night and noticed that one charge would last my entire day. Pickup and drop off was very easy and the staff spoke English. Overall, great experience and I’ll continue to use Japan Wireless in the future!

Great efficient service and an absolute must have while travelling around in Japan.

Nice easy service.
Convenient drop off.
Never needed the spare battery.
Recommended.

We where so pleased with the service and ease of receiving/retuning and use of our portable WiFi. I highly recommend this company.
We had the WiFi delivered to us at our accommodation.
It was easy to set up. The charge on the device lasted all day.
They supplied a return paid envelope and we where able to drop it in the mail box at the airport on our departure. Thank you for the great service, it made our trip much more enjoyable.