Reviews

It was great experience

We were advised to pick up a wifi jetpack or sim card in when visiting Japan. We are so glad we did! We used Japan wireless and had no issues with internet access at all.

We needed portable WiFi since mobile roaming was way too expensive. This package worked perfectly for our family of four on a two week vacation in Japan. Delivery was convenient. It was waiting for us at the hotel when we arrived. It was also very easy to use. The internal battery usually lasted for one day. A couple of times we needed to use the included powerbank. Good value for money and good coverage at all visited locations make it a highly recommendable choice.

The pickup and drop-off processes were very convenient and smooth. The connection was great all through our stay in Japan.

Traveled to Japan for 2 weeks, Osaka, Kyoto, & Tokyo in June 2023. The wifi device died after using for the first week, I guess due to over heating. I called customer service and they sent a replacement device to my hotel in Kyoto. The device arrived before I even got to the hotel. Thank you for an awesome customer service!

The unit was waiting for us at our hotel when we checked in. It worked awesome for multiple units and other than the occasional loss of coverage on the bullet train it worked beautifully. Placing it the return packaging provided and slipping it into a mailbox at the airport on our way home was so convenient. Will definitely use Japan Wireless on our next visit.

Everything was perfect. 100% recommended.

Highly recommend this wifi rental service! It was a fast and convenient transaction and I just dropped the wifi in a postbox at Narita Airport et voila all done!! Thanks, Japan Wireless! 🇵🇭

When I visit Japan, I always get my wifi from Japan Wireless. The unit has always been on time, works well and the return is easy.

The set I received had a issue on charging cable. The customer service sent me the new set. It was speedy and responsive.