Reviews

We didn’t need to use the powerbank provided, the battery with the device was sufficient. We didn’t leave Tokyo but it had connection everywhere we run.

Reliable service. I’ve been using this service numerous times

Very convenient, easy to use, strong connection and easy to return.

So easy to organise and use, and to return. All enquires were promptly attended to. Highly recommend.
I wish this sort of service was available in other countries.

Price was really affordable, a lot cheaper than buying service via my American provider T-Mobile.

It is ideal for families because you can all connect to the same device and not need to pay for separate sims. (Although if you plan on spending time separated then you should get more than one).

Personally for us tmobiles 5GB of free data was enough for the times we were apart and then we used the pocket WiFi while together.

The instructions were clear. The equipment worked and was easy to return. Would use again.

Repeated customer for this pocket Wi-Fi. Great product and no issues or problems at all when using this pocket Wi-Fi from Japan Wireless. So reliable and easy to use too. Will use them again when I go back to Japan next year!

I would give it 4/5 stars because sometime I got disconnected for no reason and ended up to restart the device. Fast service, easy to pick up and return. Would do business with them again for future trips in Japan

No issues. Display has different language options. Drop off in mail box at airport before security. Seemless experience, from delivery to return. 100% recommend!

Our pocket wifi we initially received at our Tokyo hotel was not keeping it's charge so we took it back to the office and a lovely young Australian man was very polite and helpful in replacing it immediately and the new one worked perfectly and even though we spent a lot of time in rural areas we always had perfect reception. We would highly recommend Japan Wireless!!