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Great connect, great service and helpful staff you reply urgently. I am happy.
Viaje desde Mexico hasta Japón sin conocer nada del idioma pero gracias a este servicio mi experiencia en Jason fue maravillosa, tuve servicio en todo momento, jamas hubo problema con los datos que use y la pila le duro todo el dia. Sin duda usare de nuevo el servicio cuando regrese a Japon. El traductor de bolsillo no sirve de nada, mejor usen su telefono como yo
There was never downtime when we had pocket WiFi during our trip in Japan. We stayed connected at all times. I recommend having it when you visit Japan. We plan on visiting Japan again and will use pocket WiFi again.
It works perfectly, even in the moutains of Nagano.
Fast consistent service.
My family and I are having a vacation in Japan for two weeks. There is a cancellation of the flight to Japan and by the time I arrive Japan it is already delayed by one day and after mid night. I won’t be able to pick up the package from the airport. I email Japan wireless customer service after I get to the hotel and they response to me in a very timely basis and they are able to rearrange the package to me to the hotel. The product that I receive is very easy to setup and it work so good. There is an extra battery with the package and it is very useful on a whole day use of the device. By the time that we are leaving Japan the airline delay our flight again and I need an extra day use of the device. I email Japan Wireless and they told me that I can easily extend the use of the device with a small fee. It is also very easy to return the package before I leave Japan. Japan Wireless provided a paid return envelope to return the rental product. All I have to do is put everything in that envelope and drop into the mail box before enter security at the airport. Overall I have a very good experience with Japan Wireless and will use their service again next time to go to Japan.
Excellent services I will choose it agaim
Great service! Hassle free pick up and return. We will use them again when we go back to Japan.
I rented pocket WiFi because my phone is locked. I used it while I was in Japan for one week and it was easy to use and return. Came with extra battery. Reception was excellent .
We used JP the third time and as always we had now problems to get a fast and reliable connection to the internet. Streaming was much better, than Hotel WLAN. We travelled arround in Kansai and Tokyo areas.