Reviews

Excellent customer service .

Good coverage, even in some of the more rural western parts. Easy pick up in Osaka airport and drop off at NRT.

Excellent service 🙏thank you for keeping me in touch with my friends and family while I was Japan

Super good. Spare battery pack too but didn’t need.

It was light, we can use it all day long (about 8 hours with night charge and other 8 hours with powerbank).
It has never abandoned us, even in remote zones.
Totally worthy!

The Japan wireless premium pocket wifi gives amazing service. I use it as a home router as my apartment has very poor fiber connection, and its very impressive for a portable router. I'm able to stream and play multiplayer games with very little to no lag. Its also been convenient to take out with me on occasion, such as to work. My only complaint is the download speed is quite poor, often taking a while to download or upload large films, and installing games can even take whole days. Besides this, I would definitely use the service again as its been very reliable since day 1, and very easy to set up and use!

Very easy to use, it worked good, great battery, we didn't need to use the portable extra battery that they provide. I'll repeat!

This mobile Wi-Fi router is fantastic! The setup was super easy, and the connection is fast and stable, even in rural areas. Its compact design makes it easy to carry anywhere, perfect for travel. The battery life lasts all day, and multiple devices can connect at once without any drop in performance. Highly recommended for travelers and anyone who needs flexibility!

The experience from day dot is seamless - picking it up from the airport is a breeze, the WiFi is easy to set up once you have it, and returning it is as simple as popping it in the postbox at the airport on your way out. The only WiFi issues was when I was in the middle of nowhere in the mountains (which I expect is pretty normal), and many times this was fixed by a simple restart of the device. It comes with a portable charger, which I barely needed, but was a lifesaver when my phone was low on battery. The only critique I have for Japan Wireless is the price - it is a bit on the pricey side compared to other options on the market. But the product and experience itself is more or less seamless.

Worked perfectly for me.