Reviews

Tried Japan Wireless during my last trip and everything went well, from device pick up to drop off. Portable wifi device had no issues, and service was consistent. No hidden charges, too.

Travelling all over Japan for 2.5weeks in Jan 2023, this service was invaluable. Would recommend to anyone.

We walked and utilised public transport a lot this time in Tokyo and Kyoto. This wireless wifi is a godsend so we can use google mss as p to get us to places. Reliable and easy to use. I will certainly rent it again next time I visit japan

On advice from a friend living in Tokyo, I rented a pocket wi-fi and was pleased with the experience from beginning to end. In fact, I'll be renting again when I return soon. The online ordering was easy; the English-language information is very complete and straightforward throughout; the reminders prior to arrival and return are helpful; and the package of wifi unit, additional external battery, cables, pouch, and return envelope are perfect. Most importantly, the wifi worked great and enabled me to phone, SMS/text, email, and web just like I do at home -- some people didn't even realize I was out of the country. High-fives to Japan-Wireless!

Very easy to collect, use and return.
Couldn't have navigated through Japan without it.
2 Adults and 2 kids all used it simultaneously and easily.

I found it to be very simple and not difficult in ordering & reserving a pocket WiFi from Japan Wireless.

This was the second time I used your company. Next time I come back to Japan I will use you again.

I rented from this company in 2018 and 2019, happy enough to reserve again in 2023.

Easy process to place the order.
Prompt delivery

I've used Japan Wireless services for the last 8 years when travelling to Japan. Always puts my mind at ease as their services are very consistent. Especially receiving my wireless pocket router at any hotels I'm arriving at.