Reviews

Very reliable and user friendly! Will be using this again when i go back to japan

Japan wireless is great! It was already in my room when I arrived to Japan and was easy to return and easy to follow instructions.

I found it very easy to use your service, which includes picking up the hardware, linking all my family's devices, and returning the hardware at the airport mailbox. Picking up the hardware at my first hotel in Japan could not have been easier, but being able to return everything at the airport was even better. The next time I visit Japan I will definitely use your service. I will definitely recommend using your service to everyone visiting Japan.

Would definitely use this company again! Arrived at my hotel on time. Good connection. Easy to return via mail.

It was really easy ordering the type of portable WIFI that we wanted. The return was simple as well. We had the choice of picking it up at the airport and the time we landed and they closed was good so we picked ours up at the airport but you also had an option to have it delivered to your hotel. In the bag, they included a return envelope that you could drop it off into a mailbox or you could return back at the airport as well. If you were dropping off after hours, they had a slot where you could slide your envelope inside at their store. We had terrific wifi service and it was easy to connect to your devices such as cell phones, laptop, tablets, etc.

Having a pocket wifi was very useful and helpful to me when I visited Japan. Japan Wireless was easy to communicate with. I strongly recommend this pocket wifi provider. Thank you.

Easy to use wi-fi hotspot that worked great.

Would highly recommend this service, VERY convenient and simple to use and easy pickup and return!

I had a delayed flight and arrived to Japan after airport pickup hours. They quickly made a last minute drop off at my hotel so I was still able to have wifi that night.

The WiFi was at the hotel waiting for me upon arrival. It would easily be 5 stars but i was unable to get an itemized receipt even with multiple requests.