Reviews

I ordered the Premium Pocket Wifi online, on the same week as my trip. The process was simple and straightforward, and finding the counter at Haneda was also hassle free. The staff will guide you through the set up.

We stayed in Japan for three weeks, and the Pocket Wifi was good enough for two people to use daily! The decide is easy and lightweight. The signal is also pretty good. There were one or two days where it lagged a little as the internet connection lagged and couldn’t connect, but that’s expected considering the high traffic of users in Tokyo. They also gave a complimentary Powerbank with it! Very convenient.

The only small issue is that you should make sure you charge it properly every night. Unfortunately, the charging cable we were given was a little frayed and accidentally didn’t charge the device. It ended up dying on us one of the days and sent us into a panic, as we’re left stranded without signal. So — just make sure you charge it without fail!!

Go-to WIFI in Japan! Just perfect!

The wifi router was easy to order. Hopefully pickup at the airport will be just as smooth.

awesome order process.

It worked well enough for me

Despite a slow return of unit, company has been gracious about the delay and was completely understanding. Will do business again.

Seamless process, considering I never interacted with a point person from Japan Wireless. Great system. Connectivity is reliable. Returning the device was also easy, I really appreciated that hotel staff could do it for me for my convenience.

Great service! The process to check out and return was simple

Pickup was seamless at the airport the service was reliable throughout our trip. Drop off at a post box at the end made the whole process effortless. Highly recommend!

the speed is fast and its very convenient