Reviews

Easy to use and return

It exceeded my expectations. We had excellent coverage while in Japan. Keep up the great work

Worked perfectly for our 2 weeks in Japan covering Tokyo, Osaka, Kyoto and Fujinomiya. The device fit in my pocket and provided 2 phones with access that allowed us to use Google Maps and Translate as well use our phones to make Suica and CC purchases. The whole process was easy; picked it up at Haneda and dropped it in a mailbox the day we left.

We rented a pocket Wi-Fi during our 10 day trip to Japan and it worked very well for us. The service never dropped and was a great alternative to using an eSim. The pick up and drop off process was very easy, I was so happy to know that we could just simply mail our pocket Wi-Fi back before going through security. Also, having a back up battery was very convenient. I highly recommend Japan Wireless to anyone looking to have constant Wi-Fi while in Japan!

Had an issue with the router overheating, causing the battery to drain faster. Contacted customer service and they sent a replacement to our hotel. Enjoyed the rest of our vacation with no issues. This was the third we’ve used Japan Wireless and will do so again.

Excellent service, eSIM was easy to obtain and efficient to use during my stay in Japan

Strong signal and works very well. Only issue is that it drains battery quickly so needed to charge it often. Overall very satisfied.

15 days SIM it's an great idea for short stay in Japan. Network coverage is pretty much everywhere ever in a subway and it's a cheap option. Thx!

We used the Pocket Wifi across 3 cities - Kyoto, Hiroshima & Tokyo.
At no point did we have any issues with connecting our phones to the device or being able to access data.
Highly recommended

Good as always. Used this pocket wifi for a few times now and never had a problem. One thing this time though, they gave me the wrong cable to charge the pocket WiFi. But since I had one with me from my phone it wasn't a big deal for me