Reviews

I recently traveled to Japan and decided to rent a pocket WiFi device to stay connected throughout my trip — and I’m so glad I did. The service was seamless from start to finish and made navigating, translating, and staying in touch incredibly easy.

Booking Process:
The online reservation was straightforward and available in English. I appreciated the clear pricing and plan options, including unlimited data. I chose airport pickup at Narita, and the confirmation email had all the details I needed.

Pickup & Return:
Picking up the device was fast and convenient. The rental counter was easy to find at the airport, and the staff were friendly and efficient. Returning the device was just as simple — they provided a prepaid envelope, so I could drop it in any postbox before departure.

Performance:
The WiFi device worked flawlessly across Tokyo, Sendai, Osaka, and even in more remote areas like Saitama. The battery lasted all day (around 10-12 hours), and the connection speed was consistently fast, even when streaming videos or using Google Maps extensively.

Value for Money:
Compared to roaming charges or local SIM hassles, the pocket WiFi was affordable and offered great value. It supported multiple devices, so my travel partner and I were both connected at all times.

Final Verdict:
Highly recommended for anyone traveling in Japan. It gave me peace of mind knowing I had reliable internet access wherever I went.

Excellent device and fast internet speed!

I have rented from Japan Wireless a few times I’ve been to Japan. They are easy to order and always have reliable service. I highly recommend!

Bought the eSIM unlimited 5G and worked flawlessly. Fast enough for our travel needs!

Easy to install, we had no problems at all with the connection during our stay in Japan. Excellent service

Easy to use and worked well through our trip.

Excelente producto. Nos hemos quedado muy satisfechos con sus prestaciones. La entrega y la devolución fue muy cómoda y su funcionamiento correcto durante todos los días de uso. Lo recomiendo 100%

Very simple to install and worked as expected. Perfect!

Service was good, would use it again when I go back.

Excellent service!! 100% Recomended