Reviews

I need and use Wi-Fi even when walking between locations. This allows me to use Apple or Google Maps, and it helps me keep up with email and other communications. For me, Wi-Fi is necessary when traveling.

Excellent service. The device itself was adequate: great connection almost everywhere, but the battery life was modest. Japan Wireless was thoughtful enough to include a power bank. Also, they let me use the device beyond my order date when I extended my stay. I will definitely use this service again.

very easy to acquire, to use, and to return. Much better than a SIM card. Goint to use it again in future trips to Japan

Pickup and return worked smoothly. Product performance was excellent.

This was the best investment of our 2 week trip across multiple cities in Japan! I highly recommend this product to anyone needing a fast and user friendly wifi connection. We both had our phones linked all day and never had a slip in coverage, but we did turn it off overnight while charging so we didnt overuse the data. If we travel back to Japan, this will be the first thing we book!

The value was excellent. The price, performance, and ease of pickup/discarding at the beginning and end of the 15 day trip made this something to recommend to others.

The previous year, on my last visit, I had rented a portable wifi unit. It was fine, but using even a physical SIM was much easier. I didn't have to worry about losing the unit, or be burdened by carrying around what amounts to a second cellphone of size in my limited pocket space.

Using the SIM made casual outings much easier in comparison. Also, returning the rental portable wifi was more work than simply discarding at the end.

Worked seamlessly across cities. Delivery was quick and dropping it off was very easy.

Very convenient and reliable. Easy to pick up and return. Would use again.

I’m a big fan of pocket wifi while on vacation, since it greatly reduces the stress of traveling. Japan wireless makes it very convenient; I order the wifi at home, receive it right at the hotel reception, and can drop it off again at the airport upon leaving. The wifi comes with charger and backup battery; I even play it safe and bring my own backup battery so one battery is always ready in my purse when when the other is charging, and I am never stranded. While I love physical maps, traveling in a country with very little language knowledge is so much easier with reliable wifi, and Japan wireless has been my go-to wifi Provider on every trip!

so far the eSIM connection is good. at first i wonder why i can't seem to connect to my phone direct, but after setting up using manual method, i'm able to connect. thanks!