Reviews

I was worried about data costs overseas , Telstra wanted $10 per day, however I discovered Japan Wireless, it worked without fault for the entire time connected to 2 phones. Speed was excellent , we even streamed TV programmers. 10/10

Despite our lack of knowledge of Japanese, it was very easy to understand how to use the pocket wifi.

Also, we never had connection issues, and never dealt with slow WiFi for the duration of the trip.

Another plus point for the customer service that, when we communicated we would pick up our WiFi a day later due to flight issues, were kind enough to reimburse the day we wouldn't use. Top service, thank you!

Very satisfied. Couple of days after the begin of my rental I had a problem with the device. I made a call and in five minutes the problem was solved. Four devices connected at the same time all day along and always very good connection and speed. Super, thanks

Delivery to hotels has been excellent without flaws. Have been renting from Japan Wireless for about 5 years.

No hassle order , pick up and return. Tip :Remover to charge

very serious and reliable my experience with them has been very satisfactory

Excellent service! It was exactly what our group needed.

Good service. Sometimes the internet was slow.....

We have been traveling around Japan from Tokyo to Fuji mountain region and along until the Nagasaki town. Have been a shaking experience and I have been impressed by the Japanese traditions, people and places like in no other country.
Along our trip we use the wireless modem with a great satisfaction for getting the Internet practically everywhere we needed. The coverage was very good and we have been 5 persons using it. For traveling purposes this is an awesome device and it came quite reasonable as the price it concern. The translation device we didn’t had the chance to use it as it required to be full online to provide and our smartphones had much in a handy applications for this purposes.
Overall it has been a great experience and it works at advertised on their site.

If I am going to use them again in my next trip? This it is granted!

Sorin from Romania

everything is in the title !
the battery does not last 8 hours. but a supplementary power bank is provided.
Picked up at the airport , brought at the airport. Perfect