Reviews

The hot-spot was delivered to my hotel exactly as expected and worked like a charm. It was fantastic having reliable WiFi throughout the trip, especially since we relied so much on our phones for maps/gps. Also great not having to reset the WiFi login every time we changed hotels. Delivery and return was easy and convenient.

Very easy to use and worked everywhere I went (even in the mountanous areas).

best thing since sliced bread, perfect for Aussies travelling through Japan. So simple to use and at VERY good pricing

Very easy to pick up at the airport. Great coverage and easy drop off. Comes with a power bank fits very easily into a bag pack with minimal space occupied

After careful consideration, I opted for a pocket Wi-Fi device instead of an eSIM. However, I recommend the eSIM option.The pocket Wi-Fi device offered acceptable battery life, requiring daily charging and not consistently lasting a full 12 hours. While the complimentary battery pack was beneficial, charging both the pack and the device simultaneously proved challenging with the provided low-speed adapter. Network connectivity was consistently reliable throughout Tokyo, Kyoto, Osaka, and Nara. I recommend pocket wifi option provided you have a high-speed adapter and cable. Esim will give you more peace of mind.

This was unbelievable during our 3 week trip, battery life lasted all day with 2 phones, quick to charge and fast internet.
Cannot recommend enough!

The wireless package arrived at my hotel exactly as mentioned and it worked perfectly on our trip in Japan. I also had no problem mailing it back in the enclosed envelope at the airport.
Whenever, I return to Japan, I will make sure I rent from your company again.
Thank you for such wonderful service.

Pick up and drop off were easy. Everything worked. Will definitely use for future visits to Japan.

Quick delivery, worked all day every day throughout Japan, and convenient return at the end of the trip.

The first day I picked up the device, I found that the device would not charge. I communicated through email and thankfully, my hotel had free wifi. They had a few suggestions but when they did not work, they wasted no time and had a new one sent to my hotel within 12 hours!
The device itself worked almost everywhere, just a couple of odd areas but no where did I feel like I had to search very far. It was like I noticed I didn't have signal but by the time I was at the other end of the shopping street, it was fine.