Reviews

I ordered the Premium Wifi before my trip to Japan on May 17th of this year and was scheduled to pick it up at Narita airport. I was a little nervous that it might be a hassle and I would be able to find the shop in the airport. There was no reason to worry, I found the shop with ease and the line picking it up was short. The unit worked great right out of the packet that was given to me and within a few minutes my wife and I were up and running. It worked great throughout our trip and the only gripe I have, was the battery life was short, but they do provide an extra battery supply to keep you running through the day. They provided me a prepaid return envelope to put my Wifi unit in and I dropped it in mailbox at the airport, before we went through security. I received an email the next day saying they had received the unit. I will be using this company again on my next trip to Japan.

Molto consigliato. Ottimo servizio di ritiro e consegna. Utilizzo molto semplice. Mai avuto problemi di ricezione e funzionamento. Personalmente non ho mai avuto bisogno di utilizzare la batteria di riserva ma il mio utilizzo è stato basic (in vacanza non per lavoro intensivo)

Fast connection and easy to setup

The sim worked great and gave me no trouble during the trip and instillation was easy even without internet

Everything was perfect.
Easy to pickup and send back.
Just need to switch the pocket wifi on, any trouble during our stay.
Very good service.

Świetny produkt, działa wszędzie od Tokio po Osake, Kioto i Nare!
Łatwy odbiór, łatwy zwrot! Polecam

uncomplicated ordering,
practical handling,
We had no significant network problems,
accurate delivery and easy returns are typical of the excellent Japanese customer friendliness

I have used Japan wireless’s pocket WiFi multiple times in the last few years. I never have any problems and it’s a life saver for peace of mind while travelling in Japan. I recommend this to anyone who is thinking of getting a pocket WiFi. Convenient and easy to use.

Did exactly what it says on the tin. Easy to collect, set up and return.

This product perfectly suited my needs whilst travelling around Japan for three weeks in May 2025. I never had a problem connecting to what I needed to use and download. I would highly recommend this product to future travellers.