Reviews

For my first trip to Japan I was concerned about my cell phone speed so I rented a portable Wi-Fi. This was so easy to arrange and use. Once I was done with the Wi-Fi I could just drop it off at the post box in the airport. 10/10 would rent from this company again

This was delivered to my hotel on time, worked well & was easy to use. It was also easy to send back using the self addressed packaging provided.
Highly recommend!

We loved this device which worked even in areas where we wouldn't expect it to, like underground on the metro. The battery doesn't quite last a full day though, although very nearly, and the external powerpack it came with seemed pretty useless. So great as long as you top up the power with your own powerpack or mains power at some point in the day.

We were glad to have this option. It was affordable, reliable and easy. Thank you.

No lag and fast connection!

Used in Okinawa and worked flawlessly! Highly recommended!

My experience with Japan Wireless was fantastic and I wouldn’t hesitate to recommend them to anyone. My wifi was at the hotel when I arrived. Easily connected within a few moments- to the kids relief! I was never without wifi and it made the trip that much nicer to know we could always find our way and translate quickly. Very satisfied customer, and if returning to Japan will definitely use these guys again. Thanks for making our trip outstanding!

Very useful and it works correctly all the days

This is the fourth trip I have made using a Japan Wireless pocket wifi, and this time I was able to compare with users relying on a supposedly international pocket wifi, users on an Americal telco service, and users of a local telco's roaming service. The Japan Wireless remained consistently useful throughout the trip, the others tended to have spotty signals and significant slowdowns from time to time. Also, I just realized Japan Wireless' terms are very generous: the unit is to be returned by 3 pm of the day *after* your rental ends, so that's practically a one day extension! Also very convenient to pick it up from airport and mail back at the airport.

The unit provided worked great and the additional power bank made sure it lasted all day. Will definitely use the service again next time!