Reviews

I’ve used another company several times but I enjoyed using Japan-wireless for the first time. This pocket wifi is great due to EASE of ordering, payment, delivery and return procedures. PLUS it had lasting use and I actually for the first time, never used the external battery. I’ll be ordering again for a March trip!

Used the device from October 24th to November 6th. The device worked well with good coverage, no issue good product. The only suggestion on improvement is to have a better Pick Up location Map at KIX airport, i required help from a kind policeman to find the booth at the end. Thank you.

Fantastic service, was at the hotel waiting for me ,very easy to install and had great coverage through out our tour of Japan, would definitely recommend.

Had the device for a bit over a week. Did lose connection in basement subway stations, but I guess that is expected. I chose airport pick up/post box drop off method. Very easy process since it’s all done at the airport. Overall good connection, and does the job.

This was so handy and so useful to have while traveling Japan. Japan wireless made the process so easy delivering everything to our hotel and then super easy process to drop in mailbox right at the airport.
Highly recommend!!!

Super convenient, long lasting system, and strong connection.

Easy setup, works great and reliably

The Premium WIFI..... was wonderful. We were confused trying to find it.. but once we did then connected it to our cellphones..,, the WiFi was outstanding! I will use it again when I return to Japan.

Can’t fault. Fast service. But would appreciate less advertising on the home and booking pages.

Very easy to use. We used it for 3 weeks in the Kansai region. The reception was great. Power bank, USB cable and AC adapter were provided. returning was very easy. We’ll use it again next year when visiting Japan.