Reviews

Reliable and fast data connection!

I highly recommend this portable WiFi hotspot especially if traveling with your family since it is less expensive than individual eSIM for each person

I ordered pocket wifi online from Japan Wireless to be delivered to my hotel in Kyoto. It was at the front desk when I arrived along with easy to understand directions of how to use it. My sister and I were both connected to it throughout our two week trip in Japan. At the end of the trip, I just put it in the included envelope and dropped it in the mail. The entire process couldn’t be easier.

I’m thrilled to give Japan Wireless an excellent review. My experience with the portable WiFi was so amazing. I highly recommend Japan Wireless.

I recently switched to an eSIM japan wireless provider, and I couldn't be happier with the experience. Activating the eSIM was incredibly easy—no need to wait for a physical SIM card or visit a store. The QR code was emailed right after purchase, and within minutes, I was up and running.

The connection has been fast and reliable and it saved me from outrageous roaming fees.

Overall a good experience. It's super convenient that they were able to send the pocket wifi to my hotel so that I wouldn't have to waste time picking it up at the airport. I also liked that they provided a free power bank which is needed as even with only me using it, the battery only lasts maybe 6-8 hours, not up to 18 hours as advertised. If you have multiple users or are streaming videos, it'll probably only last a few hours. Returning the device was very simple. Right before you go through security at the airport, there are mailboxes available for you to drop it off in the pre-labeled envelope they provided you.

Your Wi-Fi was great! Easy to pick up and use. Would rent it again. Thank you!

It was lightweight and worked well everywhere, even in the countryside.

The service was impeccable. I received the pocket WiFi directly at my hotel on the day of my arrival in Tokyo and returned it at the airport using a pre-paid envelope. Fair price for excellent service. No connection issues and unlimited internet. 100% recommended.

Mi aparato era un wifi para particulares no para negocio
el aparato funciona bien. dispones de buena calidad de red
como punto negativo
La batería no dura el dia completo y el cargador adicional no funciona bien
es necesaria llevar otro cargador
el proceso de recogida y entrega muy bien, muy fácil, facilitando información en todo momento sobre el estado del proceso, lo que se agradece mucho