Reviews

The service was excellent! The reservation, pick-up

Very good everywhere

Everything was perfect: pick up, operation, super battery, and very easy return.

Worked perfectly. Easy pickup and drop off too.

It worked perfectly everywhere we traveled in Japan for both our phones. No worries about roaming charges.

This was so easy! I per-ordered it online, picked it up at the airport, turned it on and never had a problem with anything. The battery lastet for a whole day, so I never had to use the battery pack provided, but it was a good feeling to have it, just in case…..
Internet reception was good 👍
Return super easy.

Excellent product, highly recommended as it did everything I needed to do through out my 12 days in Japan. This is my second time using this product and it won’t be my last.

I used this company 11 years ago when we first went to Japan, and I am glad we used them again. No issues w the eSIM. We had a pocket wifi that stopped holding a charge after a few days, and after contacting customer service the issue was resolved promptly. A new pocket WiFi was sent to my hotel same day! No issues w the eSIM (easy to follow instructions to activate). Will use again!

Great service! Ordered online in English, very easy. Equipment waiting for me at hotel in Japan. Used throughout Japan for 10 days. At end of tour, dropped off in red drop box at Haneda Airport. Will definitely use again - highly recommend!

The process of receipt and return is easy, and the mobile wifi is a boon for those travelling with both phone and Ipad. Couldn't fault it.