Reviews

Ordered the Sim online easily from Australia and it was waiting for me at my hotel in Tokyo. Excellent service. Easy to install and activate. Had great coverage. Can't fault it.

Very good coverage all over

I preordered the device and pickup at the airport was super easy. The manual was also reduced to the max in a positive way. What you needed to know was explained. No fuss, no hassle. Connection was stable and fast. As a family of four, we all had reliable and fast internet, even in rural areas. Return in the envelope by mail was as straight forward as pickup. Just throw it in one of the mailboxes in Narita Airport. We will be returning customers.

Pocket Wi-Fi worked great on our 10 day trip to Tokyo, always had a strong signal , the battery lasted all day, we didn’t need to use the supplied power pack, just charged it overnight and we were good to go. Great service, we chose hotel delivery and it was waiting for us when we checked in.

The pocket wifi was stable and good service, I have used other company's but this one is the best. I will rent again!! Thank you!

Premium WiFi at all times! kept our phones in airplane mode the whole time. Pocket WiFi! Easy pick up and return at the airport.

We arranged for a wireless hot spot for our 12 day trip from Australia to Japan in October 2024. The device was waiting for us at Terminal 2 at Haneda Airport as promised and the kit contained the hot spot itself, a carry bag, battery backup and cables. We had absolutely no issues connecting to the device and it was small enough to be carried in my pocket during our daily travels. We never had any issues with battery running out during the day or connections. The pickup location at the airport is a little bit difficult to find if you have not been there before as it is only a very small shopfront, but the information desk at the airport pointed us to exactly where we needed to go. I would highly recommend using Japan Wireless if you are travelling and have multiple persons who need to access Wi-Fi internet. Return was quick and easy via the pre-paid return envelope which we posted into a post box at the airport upon our departure.

Awesome wifi throughout my stay in tokyo

No problems and easy to use and return

Rented pocket WiFi for two weeks traveling all over Japan. Never had connectivity issues, and speed was excellent.