Reviews

Great and friendly solution!!

Easy to pick up and return. So nice to have access to translator, currency converter, and gps while traveling. Will do from now on when traveling overseas.

Used this hotspot for about 12 days in Japan in Tokyo, Lake Kawaguchiko, Kyoto, Osaka, and Yoshino. Overall worked well in every place, was very helpful to have the extra battery back just in case, although I think I still would have been ok with my own battery pack, but I was happy to know I had backup since I carry a lot of gadgets. Also we accidentally threw out the return envelope and customer service was very responsive and gave us options of how to get a new envelope with good instructions so thank you for that help! The only issue we had with this hotspot was that one night in osaka and in the morning, I noticed it wasn't connecting to any internet. I tried to restart it several times and troubleshoot, but I could not understand the options on it and I even tried to ask a random stranger for help with no luck. Luckily, the internet came on again later that day, not sure what happened, maybe there was a data limit I reached accidentally downloading gopro footage to my phone? But aside from that issue, highly recommend it overall.

No Problems

Muy buena conexión. La bateria duraba todo el dia. Lo compartimos entre 4 personas y jamás tuvimos problemas. Lo recomiendo!

The signal was reliable and fast almost anywhere, except a few railway galleries and mountain valleys (but that is expected and wasn't a problem). The only small issue we had was that the device was with 0% battery at the pickup, but with the power bank provided we could charge and turn it on in a few minutes before leaving airport.
Overall it was a reliable and easy to use service, which I would recommend.

Great signal everywhere I went in Japan.

Very helpful going around with the pocket WiFi , very good service.

It was very easy to use and essential for getting around town

The wifi was picked up from the airport without extra hassle and for the 2 weeks we travelled around Japan we had this little pocket wonder with us and we did not have to worry about finding Wi-Fi spots. Worked well at least in Tokyo, Kyoto, Osaka and Hiroshima - would think the same goes for most of the major cities.

Upon departure we followed the instructions given along with the package and dropped the device to the airport's postbox.

Highly recommend this for your stay in Japan to make sure you get the most out of your trip and don't need to stress about finding internet.