Reviews

Very much used during my 2-week-trip. It was so easy to pick-up and drop-off at the airport I came to. Never had down time.

good product, easy delivery and return process

Very reliable whenever you need network coverage around the Tokyo area for a layover!

Great experience! Everything was super easy and user-friendly

Very good conection and speed. worth the price. They deliver to hotel or pick up directly at the airport. I am using it since 5 years ago and I will repeat. No surprises afterwards in your mobile bill :)

Very eager to please and good service.

Was super convenient!

I was supposed to have cell service in Japan with t-mobile but it didn't work once. If it wasn't for this router, I would've had no way to navigate in Japan. This saved my trip.

We ordered a pocket wifi and a couple of sim cards for our trip to Japan ahead of time. When we arrived at our hotel, the items were already waiting at the reception, setup was simple, and we were ready to go. Needless to say, wifi allowed us to find our daily destinations without a hitch, and the backup battery charger came in super handy towards the end of the day. Dropping off the items in the the return envelope provided was easy. In addition, communication with JapanWireless was great; they kept us in the loop on our order, sent timely reminders and directions for drop off, and confirmed receipt of returns. So easy to work with! We highly recommend this company for their products, service, and very affordable and competitive rates!

Good connection everywhere (only a bit difficult in Hakone)
Delivery to hotel before my arrival
I'm very satisfied with Japan Wireless - docomo-
definitely recommendable