Reviews

Great customer service and the product is value for money. Will definitely get their service again when we come back to Japan.

Perfect - No problem, very long battery life - very good data rate

Very good, todo funciono perfectamente

easy to use and connect; good connection everywhere

The premium wifi is excellent. I used it whole day, the battery is great. Did not have to use the power bank anymore.

Comodissimo ,internet ovunque e sempre

no tuvimos ningun problema con el, sencillo de configurar e indispensable

The service was great and i never had a problem during my trip in Japan.

Went with Japan Wireless after skimming online reviews of various alternatives. Proved to be super reliable for my wife and me over three weeks touring in Japan, including travel into the Alps. I think we used around 21GB of data in total, across two devices in almost constant use for translating, maps, booking accommodation, etc. Battery usually lasted entire day although we carried the extra battery pack and were able to recharge occasionally. Data speeds were good enough to have reliable Facetime calls back home without lag or dropouts. Worked great on the Shinkansen as well. Online ordering, pick-up and drop-off at Narita Airport post office was dead simple. Wouldn’t hesitate to order again and have recommended to others.

The last time I visited Japan back in 2016 I didn't have any pocket wifi and I really struggled getting around.
This time I ordered a pocket wifi unit from Japan Wireless and it made my trip so much more enjoyable. It was so easy to set up a pick up date and location, and connecting to the unit was as simple as can be as well. It worked great in Tokyo, Fukuyama, and Okinawa! One thing to keep in mind is that if you suddenly can't connect to the unit, check and make sure you haven't accidentally added your phone to the blocked list while it was in your pocket. Yeah, happened to me. Haha. Great experience, will use them for my next trip as well!