Reviews
Trusted by Travelers from all over the world
I used this same pocket WiFi for the third time and it’s always a wonderful experience !!
Product:Premium Wifi
Thank you so much for taking the time to share your review! We are deeply honored to welcome you back for the third time and thrilled to hear that your experience remains wonderful every single visit.
Providing consistent, fast, and hassle-free connectivity so our returning guests can explore Japan with complete ease and peace of mind is always our absolute priority. Knowing that we have earned your continued trust for three consecutive trips means the absolute world to our entire team!
We are so grateful for your loyal support, and we cannot wait to serve you again on your fourth journey to Japan!
Thank you so much for taking the time to share your review! We are delighted to hear that you experienced fast internet and efficient service throughout your trip.
Providing swift setup and reliable, high-speed connectivity so you can navigate, communicate, and explore Japan without any delay is always our top priority. Knowing that we delivered a seamless and efficient experience for you means the world to our team!
We deeply appreciate your kind support, and we look forward to keeping you connected on your next visit to Japan!
Easy way to use internet as a tourist in Japan. Easy to get, easy to pay, easy to use and easy to return after holidays…
Product:Premium Wifi
Thank you so much for taking the time to share your review! We are delighted to hear that you found our service so simple and seamless from start to finish.
Providing an effortless experience from pickup and payment to daily setup and final return, so travelers can enjoy their holiday in Japan without any connectivity worries, is always our top priority. Knowing that we made every step of the process quick and convenient for you means the world to our team!
We deeply appreciate your kind support, and we look forward to making your internet setup just as easy on your next trip to Japan!
the pocket wifi was convenient and easy to use during my two week japan trip! also, dropping it off at the mailbox at the airport was easy too. all you do is put the stuff in the provided envelope, and you stick it in the mailbox.
honestly, the hardest part was initially finding the NEST pickup counter at the kansai airport in osaka. it took us forever to locate the counter because it's tucked away. perhaps a better description of where the NEST counter is relative to other landmarks could be helpful, or even a short youtube video. on floor 2, you go out the automatic sliding doors labeled "2F D," and you walk outisde across the bridge towards the kansai airport station. as you finish crossing the bridge, the NEST counter is tucked away immediately off to the right. the counter advertises bag storage, but it doesn't really advertise that it has the pocket wifi.
anyway, i would definitely use japan wireless in the future!
Thank you so much for taking the time to leave such a helpful and detailed review! We are thrilled to hear that the pocket WiFi made your two-week trip in Japan so smooth and that the prepaid return envelope made your airport drop-off effortless.
At the same time, we sincerely appreciate your constructive feedback regarding the NEST counter at Kansai International Airport. We apologize for the difficulty and extra time spent locating the pick-up spot. Your detailed directional breakdown, from the 2F D sliding doors across the bridge toward Kansai Airport Station to the luggage storage signage, is immensely helpful. We are actively sharing your notes with our operations team to update our location guides and include clearer visual landmarks so future travelers can find the counter with total ease.
We deeply value your support and understanding, and we look forward to welcoming you back and providing you with an even smoother experience on your next trip to Japan!
I have rented a pocket wi-fi unit for many years during an annual trip to Japan. I have always had great reception and excellent service from Japan Wireless. The cost has been great, too, for the level of connectivity that I have been able to achieve all over Japan.
Product:Premium Wifi
Thank you so much for taking the time to share your glowing review! We are deeply honored to be part of your annual tradition in Japan and thrilled to know you have loved our service and coverage over the years.
Providing seamless signal strength, affordable pricing, and dependable customer support across every corner of the country is always our top priority. Knowing that we continue to meet your high standards year after year means the absolute world to our entire team!
We deeply appreciate your long-term trust and loyalty, and we cannot wait to welcome you back on your next annual trip to Japan!
The 30 day sim worked well and was delivered to my accommodation in a way that I received it upon arrival. This made my travel in Japan easy, as I needed the internet many times a day.
Product:30 days SIM
Thank you so much for taking the time to share your review! We are delighted to hear that your 30-day SIM card worked seamlessly and arrived at your accommodation right in time for your check-in.
Providing dependable, high-speed data alongside convenient delivery options, so travelers can instantly stay connected and navigate throughout their daily adventures, is always our top priority. Knowing that our service helped make your trip around Japan easier and more enjoyable means the world to our team!
We deeply appreciate your kind support, and we look forward to keeping you connected on your next visit to Japan!
Thank you so much for taking the time to share your feedback! We are thrilled to hear how much you enjoyed using our pocket WiFi and that you noticed such a big difference in your phone battery life compared to using an eSIM.
Providing a reliable pocket hotspot that takes the strain off your phone processor and battery so you can capture photos, navigate, and stay connected all day without constantly searching for a charger is always our top priority. Knowing that our service helped your device stay powered up and ready throughout your trip means the world to our team!
We deeply appreciate your support, and we look forward to keeping you connected on your next visit to Japan!
Works everywhwre. 8 phones connected while going around.
Product:Premium Wifi
Thank you so much for taking the time to share your review! We are thrilled to hear that our pocket WiFi kept all 8 devices connected seamlessly wherever you traveled in Japan.
Providing strong nationwide coverage and high-capacity performance so families or groups can share a single hotspot and explore together with complete peace of mind is always our top priority. Knowing that our unit comfortably handled your whole group throughout your trip means the world to our team!
We deeply appreciate your kind support, and we look forward to keeping you and your group connected on your next visit to Japan!
Excellent. Even worked on top of MT. FUJI!!
Product:Premium Wifi
Thank you so much for taking the time to share your incredible review! We are absolutely thrilled to hear that our pocket WiFi kept you connected all the way up to the summit of Mt. Fuji.
Providing powerful, wide-reaching network coverage so travelers can share iconic moments even from Japan’s highest peak is always our top priority. Knowing that our service reached new heights for your adventure means the world to our team!
We deeply appreciate your kind support, and we look forward to keeping you connected on your next visit to Japan!
Very useful and fairly easy to set up. Once I landed at my airport in Japan I was able to activate it and use it to avoid any roaming charges.
Product:Japan Wireless eSIM
Thank you so much for taking the time to share your review! We are delighted to hear that our service proved so useful and allowed you to enjoy high data usage without any throttling.
Providing quick, straightforward activation right upon arrival so travelers can stay connected and avoid expensive roaming charges is always our top priority. Knowing that we gave you smooth, unlimited connectivity throughout your stay in Japan means the world to our team!
We deeply appreciate your kind support, and we look forward to keeping you connected on your next visit to Japan!