Reviews

Pocket WiFi works wonderfully. Battery does die quick, but thankfully it comes with a backup battery. This is the second time I buy a pocket WiFi with Japan Wireless. Their customer service is great! They’re fast & super friendly! So glad I found them for my first Japan trip & went immediately to purchase again for my second Japan trip! Thank you!! Can usually find a discount code also. You won’t regret this purchase. :)

Performed as well as advertised for a family of 4. Would recommend to all people interested.

Worked great. Battery was actually able to last all day with 3 phones connected. It had great speed. I wasn't able to tell a difference between it and my phone at home. I also didn't run into any areas where it didn't work and I did go off the beaten path a little bit.

EXCELENT !

I am extremely satisfied with both the product and the costumer service. I've been able to use the mobile data alla around Japan and with great service as well.
The costumer service was also very good, I had problems with picking it up at the agreed place but they were able to re-ship it (with a small fee) directly to my house in less than two days. I would definitely buy another one if I had to travel to Japan again

A little hard to find the post shop in the airport, but easy to connect, instructions are simple to follow, battery life is quite long and enough for around a day out. Fast wifi, and can still connect to wifi around 100m away. Overall great!

Worked without any problem, both in between high buildings such as in Tokyo and in rural areas throughout Japan.
Receiving and return the device worked without perfect. And customerservice is close to perfect.

I believe that you must have an wifi internet connection in Japan if you want to really enjoy yourself and not get lost. Google Maps for navigating and finding great eats, and apps for train schedules, and SMS chatting with LINE or Facebook Messenger. Public free wifi is still not so good.

So, my wife and kids rented a pocket wifi, and a week later I arrived to Japan and got a SIM card for my iPhone. The pocket wifi is great for families who use multiple devices. My kids are 10 and 8, and they like to play games and watch YouTube videos on iPads. My wife and I used the wireless wifi to chat with friends, plan trips, book last minute lodging, and look up information. Japan Wireless is a great reasonable service, and they make it easy to pick up SIMs and Pocket Wifi at the airport or hotel. The Pocket Wifi you can return by mail anywhere. I was really happy with the speed, amount of data, and convenience. Thank you!! You made our trip a memorable one!

I LOVE the quality and the service. If anyone ever travels to japan, this is a must have. The signal and speed was even better than the WiFi at the hotel. I will definitely be using their services on my next visit to Japan.

Great help when you touring around Japan!!!