Reviews

The service is convenient and easy to understand. The wifi router (?) has good quality. I will continue using for my next trip! Thank you!

Good speed - brilliant connection. Works on multiple devices without any issues. Battery hold just fine for 1 day and if you forget to charge it, the spare battery will give you plenty of hours. Will definitely rent again.

Ottimo servizio, pratico tempo perfetti

I’ve rented this pocket WiFi on 3 separate trips, 2019. 2023, and most recent, December 2025, 2 weeks each time. It’s never failed me once. Great value, 2 people connected to it, never failed. Whole day with a full charge. Taken it to Kyoto, Osaka, Tokyo. 100% best value for your money.

Very reliable and excellent Pocket WiFi device. Worked seamlessly and coverage was 100% everywhere we visited. Japan Wireless provided outstanding customer service. Best decision i made for my visit/vacation to Tokyo.

Excellent way to have WiFi in Japan. The only drawback was when traveling with two people they needed to stay together.

excellent very useful ! great connectivity across all over Japan , we travelled to Tokyo , Osaka , Kyoto , Nara , Arashiyama , Maihama etc the connectivity was excellent all across including trains and buses

Did not have any problems it worked very well

100% uptime as long as you're within a city or road/rail. This was my 2nd time; my first time being a 2+ month long plan. Assuming you're not in front of your phone/tablet/whatever that uses wifi non-stop, can stay strong for 12+ hours.

I ordered a pocket wifi moments before I boarded my flight to Japan. The order was accepted and prepared for me when I arrived. I was given the portable wifi device and spare battery pack in a zip up pouch. I used the device for 8 days and always had internet and hardly had to use the battery charger. It held great charge. I highly recommend using if you are travelling and dont want an E sim. A pre paid envelope was given to put in post box to return. So easy to use.