Reviews

It cover all Japan without a gap and very convenient tools to carry. A very simple device for all family member.

I used this on my previous trip to Japan for 3 months and never had an issue. Glad to be using them again for my next trip. I will continue to use Japan Wireless for any trips to Japan.

December 2022. Rental for 2 weeks on premium wifi package. Picked up our 2 mobile routers from the post office with instructions in the package @ the Post Office at New Chitose Airport, Hokkaido. Everything is thought of. There is a Japanese AC adaptor with USB-A output as well as the USB-A to USB-C cable for charging. There is a battery power pack for extended use. It all comes in a small convenient zip up bag. The routers worked perfectly around Sapporo, Otaru, Kutchan, Niseko, Kiroro and Rusutsu Snow resorts. We drove around the resorts and it provided awesome coverage. Kids were streaming without issues. A prepaid large cardboard envelope was provided in the initial delivery package for return of the units via post at New Chitose Airport. A local Japanese number is available for contact (provided in email) if there are issues. Totally seamless service and would recommend them (in fact already have) to anyone travelling to Japan.

Ordered the premium pocket wifi.
It worked perfectly during our 21 days in Japan.
I would definetely rent it again!

Easy to connect and streamline speed

Great quality and exceptionally easy process to set up and use.
Very impressed.

From the online ordering until we posted it back from the airport our experience was perfect. It got delivered to our hotel and was there waiting for us when we checked in. Easy to use, instructions easy to understand. They give you a prepaid envelope when its time to return. Just charged it every night and 3 of use used it to navigate our way around Tokyo on our phones with maps. Planning on ordering it again when I return in a few months. Would 100% recommend to anyone. Great price

We got a pocket wifi for 2 weeks and was able to connect everywhere we went in Japan on multiple devices. The battery lasted most of the day and we would just recharge overnight. It made travelling around Japan a lot easier and as a bonus we could watch movies on long bullet train rides. Thank you!

Great reliable product

Convenient pick-up & drop-off