Trusted by Travelers from all over the world
WiFi was amazing and very strong everywhere I went.
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are delighted to hear that you had an amazing experience and enjoyed strong, reliable Wi-Fi coverage everywhere you traveled in Japan.
Providing high-speed, seamless connectivity throughout your journey so you can travel stress-free is always our top priority.
We truly appreciate your support and look forward to keeping you connected on your next adventure!
Thank you so much for taking the time to share your review! We are absolutely thrilled to hear that everything worked flawlessly for you.
Providing smooth, seamless, and dependable connectivity so you can enjoy a hassle-free trip in Japan is always our top priority.
We truly appreciate your support and kind words, and we look forward to keeping you connected on your next adventure!
We used for a month and no big issues. Mainly for GPS, maps, emails, sns, etc. Overall satisfied with the service.
Just be careful when charging, I don't know if was our cable that came weak (slow charging or no charging) so we had to use another cable to charge device.
Thank you so much for taking the time to share your review! We are delighted to hear that you were overall satisfied with our month-long service for your navigation, email, and social media needs.
We also sincerely appreciate you bringing the charging cable issue to our attention. We apologize for any inconvenience this caused during your stay. We will inspect and replace our accessories more thoroughly to ensure every package is in top condition. For future reference, please never hesitate to reach out to our customer support right away if any accessory acts up—we are always happy to send a quick replacement!
Thank you again for your valuable feedback and support. We can't wait to welcome you back and serve you again next year!
We were able to use the device with no issues. I used it for 3 phones and the WiFi was very fast. Although you have to carry the device with you, it’s small and not heavy. Will rent again. Highly recommended and easy to return just drop off straight at the airport mailbox.
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are thrilled to hear that the pocket Wi-Fi worked flawlessly for your group, providing high speeds across three devices while being lightweight and easy to carry around.
Ensuring seamless multi-device connectivity, effortless portability, and stress-free airport returns is always our top priority. Hearing your strong recommendation means the world to our team.
We truly appreciate your support and look forward to serving you again on your next trip to Japan!
Very good connections in the Osaka perfecture. I never experienced a bandwidth drop with an unlimited subscription. I visit Osaka 3-4 times a year for business and always take the eSim from Japan Wireless. Never experienced a problem.
Product：Japan Wireless eSIM
Thank you so much for taking the time to share your review! We are honored to be your trusted connection choice for all your business trips to Osaka throughout the year.
We are delighted to hear that our eSIM consistently delivers fast, reliable, and unthrottled performance for your work needs. Providing smooth, uninterrupted coverage and effortless setup so you can focus entirely on your business is always our top priority.
We truly appreciate your incredible loyalty and support, and we look forward to keeping you seamlessly connected on your next trip to Osaka!
Service is great and consistent with delivery to the hotel; have rented multiple times. Return is very easy - great maps of the post boxes at the major airports. This most recent rental, there were intermittent connectivity issues with the wifi router, which had not previously been the case with other rentals. The unit provided this time was also a different model (older?) which may have contributed to the connectivity issues. Overall, pleased with the rental experience and would rent again from the company.
Product：Premium Wifi
Thank you so much for your continued support and for taking the time to share your review! We are glad you enjoy our hotel delivery, airport return process, and overall service.
We also appreciate your note regarding the connection and device model. We take quality very seriously and will have our operations team check our equipment allocation to ensure all routers maintain strong performance.
If you ever experience connection issues during future trips, please reach out to our support team right away so we can assist or arrange a quick replacement.
Thank you again for your valuable feedback, and we look forward to welcoming you back on your next visit to Japan!
Extremely efficient delivery and drop off process. Great coverage no technical issues at all.
Product：Premium Wifi
Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you experienced an extremely efficient process from pickup to drop-off, along with great coverage and zero technical issues throughout your trip.
Delivering seamless, hassle-free logistics and flawless connectivity for travelers in Japan is always our top priority. We truly appreciate your support and look forward to keeping you connected on your next adventure!
Used this pocket wifi with charger package for our 10 days in Japan. Was easy to pick up, set up, and use, and easy to return, even though we flew out of a different airport than the one we arrived in. The WiFi battery lasted for most, if not all day, but it was helpful to have the backup battery when it was an extra long day and the charge was running low. We just made sure to recharge it at the hotel at night so it was full for the next day. Light and easy to carry.
Product：Premium Wifi
Thank you so much for taking the time to share your detailed and practical review! We are thrilled to hear that our pocket Wi-Fi and power bank package served you so well throughout your 10-day trip in Japan.
We are especially glad that returning the device at a different departure airport was completely hassle-free, and that the lightweight design and backup battery kept you powered up and connected during those extra long days of exploring. Providing flexible, reliable, and convenient service for all travel itineraries is always our top priority.
We truly appreciate your support and recommendation, and we look forward to keeping you connected on your next adventure to Japan!
I really appreciated the mobile WiFi very effective in areas where I didn’t know where to go or what to do. The service was awesome and I always look forward to using Japan wireless whenever I can visit
Product：Premium Wifi
Thank you so much for taking the time to share your kind review! We are delighted to hear that our mobile Wi-Fi was such a helpful companion during your trip, keeping you connected and guided whenever you needed directions or travel ideas.
Knowing that our service provided awesome support and gave you peace of mind while exploring new places brings immense joy to our team. Delivering fast, reliable coverage to help travelers navigate Japan with ease is always our top priority.
We truly appreciate your loyalty and support, and we cannot wait to welcome you back and keep you connected on your next visit to Japan!
Thank you so much for taking the time to share your review! We are delighted to hear that you found our services so convenient. Providing a smooth, reliable, and hassle-free connectivity experience for travelers in Japan is always our top priority. We truly appreciate your support and look forward to keeping you connected on your next trip!
