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I have been renting their modem for many years and trips to Japan. It has always been excellent in performance. Very convenient in both acquiring and dropping off devices. Totally recommend them.

It’s so easy to collect it . Won’t take more than a couple of mins and the internet is reliable and the modem battery lasts for a good 6–8 hours . There’s also a battery which comes along with the pack and easy to drop off. We had four phones connected and there was no drop in speed . Used for browsing, video calls and it worked fine .

Quick & easy to use.. as always! I never enter Japan without a japan wireless WiFi router booking! Great service.

Strong reception and very convenient

Awesome service and convenient

It was our first time and Japan and our carrier only had crazy internet packages for Japan so we took a mobile hotspot and it was excellent even in small cities we did find internet signal, even in subways. Would 100% recommend and cheaper than most carriers international packages.

We rented a Wi-fi box on our recent trip to Japan and even though it was my first time to rent anything like this, the whole process was easy to figure out. Our internet worked great the entirety of our visit and it was so nice to not have to pay extra for unlimited data. Everything was easy to use and we had no trouble.

The charging cord for my pocket WiFi was defective. Emailed them and received an entire new WiFi package the next day.
Slightly inconvenienced, but happy with the response.

I use sim card by Japan Wireless three times, everything was great!

Never had any problem using Japan Wireless. Highly recommended. Using the pocket Wi-Fi in all my trips to Japan. Will definitely be using it again next year.