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Great service. But less net speed in most areas
Thank you for taking the time to leave us your honest feedback. We are glad to hear that you were pleased with our service! However, we are truly sorry to learn that you experienced slower network speeds in most areas during your trip.
Connection speeds can sometimes be affected by local network congestion, heavy data traffic, or high-density surroundings, but we always strive to provide the fastest and most stable connection possible. We appreciate your valuable comments as they help us continuously improve our service quality.
Thank you again for choosing Japan Wireless, and we hope to provide you with an even better and faster experience on your next visit to Japan!😊
Reasonable price for 25GB of data during our 2 week trip to Japan. Easy to purchase and reliable service. Would definitely use Japan Wireless for our next Japan trip!
Thank you so much for the wonderful review and recommendation! We are thrilled to hear that our 25GB data plan provided great value for your two-week trip, and that you found the purchase process easy and our service reliable throughout your stay. Keeping your travel experience smooth and hassle-free is always our top priority. We truly appreciate your trust in Japan Wireless and look forward to welcoming you back on your next visit to Japan!😊
Tyvm for the efficient service
Thank you so much for the kind words! We are delighted to hear that you were pleased with our efficient service. Providing a quick, smooth, and reliable experience for your travels is always our top priority. We truly appreciate your support and look forward to serving you again on your next trip to Japan!
Highly recommended! Pick up and drop off option is very easy and convenient. Unlimited wifi speed was also great without any hidden cost or limited data.
Thank you so much for the high recommendation and wonderful review! We are thrilled to hear that you found our pickup and drop-off process so smooth and easy. It is also great to know that you enjoyed our fast, truly unlimited Wi-Fi without any hidden fees or data caps. Providing a transparent, reliable, and hassle-free experience is always our goal. We truly appreciate your support and look forward to keeping you connected on your next trip to Japan!
10th time using their service! Only one I trust
Wow, 10 times! 🥰Thank you so much for your incredible loyalty and for choosing Japan Wireless as your trusted partner over so many trips. Earning your complete trust means everything to our entire team, and we are truly honored to be a part of your travel memories. Thank you again for your continued support, and we look forward to welcoming you back anytime you visit Japan!
The pick up was easy and it worked perfectly fine while I was in Japan. The cost is reasonable and return process is simple. I would use it again for sure.
Thank you so much for the wonderful review! We are delighted to hear that you had a smooth experience from pickup to return, and that our service kept you perfectly connected throughout your stay in Japan. Offering a convenient service at a reasonable price is always our goal. We truly appreciate your support and look forward to serving you again on your next trip!
AMAzing. I had wifi everywhere!!!!!! Trains stores and even Disney!!!! Thank you!!!
Thank you so much for the enthusiastic and energetic review! We are thrilled to hear that you had such an amazing experience and stayed seamlessly connected everywhere you went, from the trains and shops all the way to Disney! Bringing you a reliable, hassle-free connection throughout your journey in Japan is what we love to do. Thank you for choosing Japan Wireless, and we can't wait to keep you connected on your next magical adventure!
Arrived at Haneda Airport terminal 3, went to departures level after exiting Japan customs, showed Ninja Wi-fi my reservation they verified my ID and gave me my package and we were gone. So easy and efficient. We have used them several times a year since 2015.
Thank you so much for the incredible review and for your long-standing support! Knowing that you have trusted Japan Wireless several times a year since 2015 means the world to our team.
We are delighted to hear that your pickup at Haneda Airport Terminal 3 was quick, smooth, and efficient. Making your arrival completely stress-free is always our top priority.
Thank you again for your loyalty over all these years. We cannot wait to welcome you back on your next trip to Japan!😊
Excellent coverage and price !
Thank you so much for the great review! We are thrilled to hear that you were satisfied with our signal coverage and competitive pricing. Providing a reliable internet connection at an affordable price is always our top priority. We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!😊
This is the second time I've used Japan Wireless.
Both times, the connection worked perfectly for the entire 30 days of my subscription.
The delivery to the hotel was smooth and on time.
The first time they didn't send me a tracking number, but the second time they did.
Thank you so much for choosing Japan Wireless again and taking the time to share your review! We are thrilled to hear that you had a seamless experience with our connection throughout your entire 30-day stay, and that the hotel delivery went smoothly.
We also really appreciate your feedback regarding the tracking number. We are constantly working to improve our service, so we're glad to know that providing the tracking details made your recent experience even better!
Thank you again for your support. We look forward to providing you with the same reliable service whenever you need pocket Wi-Fi in Japan!
