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Everything was great. Making the reservation online, picking it up at the airport with their detailed instructions, and the drop off in the mailbox made is hassle free. They even include everything you need to charge it as a battery pack as well for back up! I will be renting it again next time I am in Japan! Thank you!!!

Japan Wireless is an option not to miss for travelling in Japan ! So easy and so useful to be connected every where at anytime and absolutely secure !

I've found that the mobile WiFi works the best in terms of connectivity when compared to an international phone plan or e-SIM card. The thing still works in the subways and in elevators. Pretty impressive.

We were very satisfied with the wifi device from Japan Wireless.

Easy pickup and return. Unlimited data. My husband was able to use it. Good coverage in Japan.

The entire process went smoothly. The pocket wi-fi worked well without any issues. It was one less thing I had to worry about. It was nice to have the included back-up battery even thought I did not need it on this trip. The price was reasonable and it was convenient to pick up and drop off. Thank you!

Hard to beat the convenience and reliability of using Japan Wireless!

For the first time I rented an eSim for my stay in Japan. During my previous stays in Japan I had rented Pocket Wifi from Japan Wireless, and it always worked very well. This time I chose eSim and it works very well, too. Activation was also simple. If your phone supports eSim, I recommend it.

easy pickup at the airport and drop-off at any mailbox. fast and stable connection, and quick to respond customer service every time. i've been to Japan 6 times and have always availed of the Japan Wireless pocket wifi because I am always satisfied with the service. thank you!

Affordable and reliable

It was great, thank you very much.