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Reliable, friendly staff, easy

You turn it on, connect, and use your internet services. That's it. Approximately 12 hours of battery life, you recharge quickly in the evening. Have a nice trip with this device.

Great service. Would definitely use this mobile wifi service again.

Tip: It's better to drop in post box at hotel than at the airport. Post box might be far from check in counter.

Great service and instant online customer help

Everything was great from start to finish. No problems at all. Highly recommend

Excellent connectivity

Fantastic service! I got the SIM gor my holiday for 3 weeks, and I survived with 20GB. It sometimes didn't work in crowded areas, but surprisingly it worked in very small villages and by the beach.

With the Pocket Wifi you always are connected. We traveled Japan for 2 weeks and always had the Pocket Wifi connected. We had 2 mobile phones and the Wifi lasted for about 12 hours. We were not worried since they provided a battery pack . Only needed to use the battery a couple of times. This is definitely a must if traveling in Japan.

Worked perfectly all over Japan! I always got a strong signal and it couldn’t have been easier to set up.

Must have for a trip to Japan! Super convenient for a family vacation.