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It was easy to get it and use it at a reasonable price. The data worked great while I was traveling mostly anywhere!

This is the 4th time I've ordered a wifi modem from Japan Wireless. My modem is always waiting for me when I check into my arrival hotel and it's so easy to return to a mailbox as there's one right on the departures level near the check-in counters. The additional battery that comes with the rental is a big help too.

We used the pocket WiFi every day and it performed excellently. We were even able to use it on board the ship as we cruised around Japan for 20 nights. It was invaluable when we were ashore and during our stay in Yokohama. We would definitely use it again on another trip to Japan as the cost is reasonable and the service is great. A good feature is the inclusion of a charger, cable and powerbank.

Very good service, communication was excellent, package arrived on time as promised.

Product worked will throughout Tokyo with minimal issues. i did have to restart it only once but otherwise worked well.

Easy to procure; worked great

Had no issues. WiFi worked everywhere we went in Japan. Easy set up and easy to return.

Device worked great and battery life was good, I almost never had to use the power bank. Delivery to my hotel and return by mail was seamless. Would use again.

Thank you Japan Wireless for the convenient location to get my wifi.
It was also very easy and convenient to drop off before the security gate.
The only issue I had was with the charging plug which I returned with an enclosed letter... informing Japan Wireless that I had received the plug in bad shape.
Wifi unit was good.
FREE battery pack was good.
USB Cable was good.
So only the plug was defective. I believe the USB port of the plug is already broken and connection was intermittent.
However, since I brought my own spare charger plugs, the whole trip with full connectivity to wifi was trouble free.
Thank you Japan Wireless.

So easy and very helpful