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The router met my expectation during my leisure trip in Japan in July 2026 .Easy to connect with my mobile phone and return process is well explained too .No connection issue encountered and speed connection is good enough and stable.
Thank you so much for taking the time to share your review! We are delighted to hear that our service met your expectations during your July trip to Japan, from clear instructions and easy setup to stable, high-speed connection throughout your travels.
Providing hassle-free operation, clear guides, and reliable coverage so you can enjoy a seamless travel experience is always our top priority.
We truly appreciate your support and look forward to keeping you connected on your next journey to Japan!
Always very reliable and easy to deal with. The return process is very easy. Hassle free service
Thank you so much for taking the time to share your review! We are delighted to hear that you consistently find our service reliable, easy to use, and completely hassle-free.
Ensuring smooth communication, dependable connectivity, and effortless return logistics so you can enjoy a worry-free travel experience is always our top priority.
We truly appreciate your continued trust and support, and we look forward to serving you again on your next trip to Japan!
Excellent service!!!
Thank you so much for taking the time to share your review! We are absolutely delighted to hear that you experienced excellent service with us.
Providing smooth, dependable connectivity and top-quality support so you can have a worry-free trip in Japan is always our top priority.
We truly appreciate your kind support and look forward to keeping you connected on your next visit!
Satisfying product. Had absolutely no problems. Easy to activate.
Thank you so much for taking the time to share your review! We are delighted to hear that you had a completely hassle-free experience with our eSIM and that the activation process was quick and easy.
Providing effortless setups and reliable, high-speed connectivity so you can enjoy a seamless trip in Japan is always our top priority.
We truly appreciate your support and look forward to keeping you connected on your next journey!
Excellent service, highly recommended
Thank you so much for taking the time to leave your kind review and high recommendation! We are thrilled to hear that you had an excellent experience with our service. Providing fast, reliable connectivity and hassle-free support for travelers in Japan is always our top priority. We truly appreciate your endorsement and look forward to keeping you connected on your next trip!
It was easy, very convenient and worked well. I also appreciate the good deal coupon.
Thank you so much for taking the time to share your review! We are delighted to hear that you found our pocket Wi-Fi easy to use, convenient, and reliable throughout your trip. We are also glad you were able to enjoy our promotional coupon and get great value for your rental. Providing simple, seamless connectivity alongside great deals for our customers is always our top priority. We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
Very convenient and consistent signal. Would highly recommend
Thank you so much for taking the time to share such a great review and recommendation! We are thrilled to hear that you found our service convenient and enjoyed a strong, consistent signal throughout your trip. Delivering seamless, reliable connectivity with maximum convenience is always our top priority. We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
Seamless pickup og delivery. Wifi worked great all the time
Thank you so much for taking the time to share your review! We are delighted to hear that you enjoyed a completely seamless pickup and delivery process, and that our pocket Wi-Fi performed flawlessly throughout your entire trip. Delivering hassle-free service alongside strong, consistent, and reliable internet access is always our top priority. We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
We ordered pocket wi-fi from Japan Wireless, which we used for two weeks. It worked great!
It was especially important for us because both my wife and I needed to use our laptops for work activities, so for us, it was much better than using a temporary SIM card for our phones. (We were staying, part of the time, at a place without wi-fi, and it was critical for both of us to have access to the internet at all times.)
The pouch we received from Japan Wireless also had a battery and a charger, so we could keep the pocket wi-fi charged when we were on the go. HOWEVER, please note that one battery is not enough if you will be on the go all day! Luckily, both my wife and I brought our own.
Charged pocket wi-fi: 4-5 hours
Battery provided by JW: 4-5 hours
Our own battery: 4-5 hours
One of the best things about Japan Wireless is their service. Because we arrived at Haneda rather late, I requested that they send the pocket wi-fi to our hotel on the following morning. That was fantastic. It was already waiting for us at the hotel front desk when we arrived. Drop-off was just as easy as they provided a pre-paid letter pack; we put everything back in the pouch; we put it in the letter pack and dropped it off in the postal box at Haneda Airport.
Pocket wi-fi: Great
Service from Japan Wireless: Great
Battery: Good
Thank you so much for taking the time to share such a detailed, practical, and helpful review! We are delighted to hear that our pocket Wi-Fi served as the perfect connectivity solution for you and your wife, especially for your work needs on laptops in areas without built-in Wi-Fi.
We also truly appreciate your thorough breakdown regarding battery usage and lifetime—your tips will be incredibly valuable for future travelers planning long days out on the go! It is wonderful to know that our hotel delivery option gave you flexibility with your late flight at Haneda Airport, and that returning the unit via the prepaid envelope was effortless. Delivering seamless, multi-device connectivity alongside flexible and accommodating customer support is always our highest priority.
Thank you once again for your support and helpful feedback. We look forward to keeping you connected on your next trip to Japan!
Easy pick-up and drop off. Worked well. Spare battery is great
Thank you so much for taking the time to share your review! We are delighted to hear that you found our pick-up and drop-off processes simple, and that the pocket Wi-Fi worked great throughout your trip. We are also glad that the included spare power bank came in handy to keep you connected while exploring all day.
Delivering seamless service, reliable internet, and extra peace of mind is always our top priority. We truly appreciate your support and look forward to keeping you connected on your next trip to Japan!
