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Recently rented the Pocket WiFi - Premium as my family of 7's primary internet and WiFi phone/texting service for our one-week trip to Osaka and Tokyo. It worked flawlessly for the entire trip with only one or two minor service interruptions when we were in a tunnel on a train. Couldn't be happier and would 100% recommend and plan to use the service again for our next visit.

I had a very pleasant experience with Japan Wireless, it is a high quality internet service. I did have an issue with their pocket wi-fi the first day because it was not connecting, so they sent me right away a second pocket wifi. Their customer service and response time are very good.

Love having it. It's always so helpful to have. Will always get one when I am in Japan.

Bought a sim and arrived in tokyo late flight . Still was able to get the sim form the counter awesome sim will get one again in Osaka

We were very satisfied with the strong Wifi signal and with the battery.

Nous avons été très contents avec la carte sim. Facile à récupérer à l'aéroport. Rapide,...

It worked well in Osaka & Tokyo without any problem. Charge is going well daily. No needed powerbank at all.

I will rent again when I come to Japan!

excellent seamless experience

Your pocket wireless worked great, thank you for this service

My device was waiting for me at my hotel, as expected. It worked wonderfully and provided internet everywhere without issue.