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I was very pleased with the convenience of having the device waiting for me at my hotel and the drop of post box as well. The envelope provided made it so easy. It was quite an easy device to use on my Japan vacation.

Have used this already five times I have been in Japan and no complaints. Always waiting for me at the hotel. Very good service and equipment.

I had trouble at the start getting the esim to connect, but Japan Wireless provided a quick follow up and the solution worked, the rest of our trip it worked perfectly. Thanks.

Very reliable, easy to use, great battery life, easy return!

I've rented a pocket wifi from Japan Wireless on many occasions and I've never been disappointed with their service or products. They've always delivered the wifi on-time and the connection is great. It's also helpful that they provide a battery backup, although I've rarely had to use it. I will continue to rent from Japan Wireless for my future travels to Japan.

Good service and excellent connection

excellent services..

Japan e-sim is really helpful to have when travelling to Japan to keep you online when navigating routes, opening up google translate and doing anything online. Fast, reliable and has a wide coverage. Highly recommended.

Excellent wifi coverage. Highly recommend!! Don’t leave the airport without it!

Very easy and convenient