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Everything as expected.

Easy to connect and to recharge, very good connection

Punctual delivery of pocket WIFI. Good signal and battery life throughout our trip.

Each year, it is easier and easier to use Japan Wireless eSim for my iPhone. The coverage is excellent, the speeds are top notch (hey, it's Japan) and it is seamless to switch between your primary carrier and the Japan carrier. I wish I could have both carriers simultaneously running without switching a selection but it's not hard to do. I think it's a limitation of the iPhone not Japan Wireless. I recommend Japan Wireless eSim when traveling in Japan.

Very good perfect Very happy

Working perfect. 100% recomand. Coverage strong signal.

I use everytime I visit Japan. I will use again next year. Thank you!

They communicated well with me, shipped the device to the hotel, device worked perfectly, came with a pretty case, portable battery, cables, plug (for Japan - very useful), and instruction, as well as a reply paid envelope, so I just had to put everything in the envelope when we were finished and post it. So simple, easy and helpful. Will definitely use again!

Great service! Easy to pick up and return.

I would recommend anyone considering a pocket wifi to engage with Japan Wireless’s services. They provided a USB plug, and a small portable charger for the device. The only small issue was finding the drop-off box at chitose airport in Sapporo. I would suggest getting to the airport at least an hour in advance to locate it, or it might cause some delays.