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The service is great!
I had a fantastic experience with Japan Wireless! The pocket Wi-Fi was fast and reliable throughout my trip, even in more remote areas. Battery life was impressive, and the return process was incredibly easy. Great customer service and affordable rates—highly recommend for anyone visiting Japan!
It did not disappoint as expected. Great value for money and convenience. Easy pick up and east return! I will avail of the services again once I am back in Japan. Arigato Japan wireless!
C'était parfait. Appareil réceptionné comme convenu. Aucun problème de fonctionnement pendant tout le séjour. Restitution dans une enveloppe très simple et rapide.
Very clear, organized instructions and service. Excellent all around!
Excellent service and a good value. Very easy to use. I would highly recommend this service because I had internet service no matter where i was located in Japan - even in remote areas.
In some places no good connection but overall my party of six was happy to stay connected.
We used Japan Wireless pocket Wifi for almost three weeks, with multiple devices connected between three people. Pick-up was relatively easy at Haneda airport. I did not realize on booking that there is no drop-off store or kiosk at Haneda. The device has to be returned via post, and they provide the postage-paid envelope. It was a simple process and they give you lots of reminders to do it before the security gates at Haneda, but I would have preferred not to have to carry an envelope around for the duration of our trip and I also like to have a receipt of return before I leave. Still, I received an email acknowledging return within a day!
I found the device itself simple to setup and use, and it was reliable in the locations we traveled (Tokyo, Kyoto, Kanazawa). I appreciated the power bank provided--I rarely needed it for the portable wifi, but it also worked for my phone. I would recommend this to anyone visiting Japan, especially if you have multiple devices!
Finding Japan wireless very reliable from the Mountains in Hakone to various location over Shikoku. No throttling , pretty consistent speed!
Easy to buy and very reliable
