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Great service. I picked up my hotspot at Haneda Airport, I used it all day in Tokyo and never lost internet and still had plenty of power after use all day. Drop off was easy, just put it back in the provided envelope and drop off at a post office box.
Thank you so much for taking the time to share your wonderful review! We are delighted to hear that you had a great experience with our service from start to finish.
Knowing that you enjoyed uninterrupted connectivity across Tokyo, long-lasting battery life throughout your full days of exploring, and a smooth airport pickup and mailbox return means the world to us. Delivering seamless, high-speed internet and hassle-free logistics is always our top priority.
We truly appreciate your support and look forward to keeping you connected on your next trip to Japan!
Excellent customer service and always prompt responses to my inquiries! My one & only Wifi service I reserve whenever I'm travelling in Japan.
Thank you so much for taking the time to share your review! We are deeply honored to be your one and only choice for connectivity whenever you visit Japan.
Hearing that our customer service team consistently provides prompt, reliable, and helpful support to assist you gives us immense pride. Delivering incredible service and seamless connectivity that earns your trust time after time is always our top priority.
We truly appreciate your incredible loyalty and support, and we can’t wait to keep you connected on your next journey to Japan!
Fantastic service. Easy Pick and a return. Battery live was much improved as well compared to the unit I had last year. Lasted pretty much all day so barely needed to use the battery pack that came with it. Very much recommend and will be using again.
Used it for my 10 day trip in Japan. Worked wonderfully. Does around 6 pm but they include a portable charger with it.
Easy setup and the WIFI never failed throughout my 3 week stay in Japan. Would definitely use this product again.
From ordering online to the pick up at the airport, to the service and signal we had all around Japan it is worth it!! Will use on my next trip to Japan!
The easiest process for pick up and drop off. for traveling and communication it's definitely a must. couldn't imagine traveling without a pocket wifi
It worked smoothly. No issues at all
Very convenient. Work well
My family doesn't speak or read Japanese. We got 2 of them so the girls can go out on their own. The pocket WiFi worked well for our travels to Tokyo, Nagoya, Hiroshima and Miyajima island. We had to use Google maps to navigate, the translator, Whatsapp to communicate and life360 to keep track of where the girls went. Pick up and drop off was very convenient. I will definitely use Japan wireless pocket WiFi when visiting Japan again
