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I had this for two weeks And didn’t had any problems. Loved wifi speed and battery life.
But they gave me powerbank which charge from YOUR PHONE. Instead of charging phone it takes battery life out of your phone .

Excellent service and line

Very quick to fill out form and love the Apple Pay!

The business service is great

It was most useful for our stay in Tokyo.

It works well and it's strong in most places I've been in Japan

I love the experience to get this pocket wifi. The Wi-Fi is stable and I can’t live without it whether I go.

This company is very efficient! The pocket wifi was there when I arrived at my hotel. The equipment worked well during my entire stay of 10 days. Return was simple -just dropped it off on the provided envelope. Plus they advised when they sent the envelope to my hotel and advised when they received it back. Totally worry-free! Will definitely use this company again when I visit in 2023!

I used it for 3 weeks while in a work + holiday visit. I was able to stay in touch with customers and family overseas using apps. At the beginning, I was worried that 10 GB would not be enough, but in reality, I ended up only using less than half. I could use in the long haul trains -including the Shinkansen, when outdoors, literally anywhere. It was fast and and at some points, I had connected at least 4 devices. I am a frequent traveler to Japan and certainly will use it again.

The price was great since I was only in Japan for about a day or two, I wish I was able to collect the wifi earlier but there's nothing that can be done about business hours