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We had service everywhere we went. I would highly recommend this for multiple devices. The pickup and drop off was very easy.
I will use this again on our next trip.

I ordered a pocket wifi from Japan Wireless with no problems. It was delivered to the hotel I requested, was able to pick it up at check-in, and was able to use it right away. I was able to drop it off in the mailbox at Haneda airport before going through security, using the self-addressed postal envelope that came with it. I recommend Japan Wireless if you need to get a pocket wifi in Japan.

Fully charged it will last the whole day! Extra battery pack is clutch! We had no issues at all! Highly recommend! Pick up easy at airport and before you hit security gates for departure you just simply drop off at airport mailbox! So convenient!

Getting the Japan Wireless pocket wifi was one of the best decisions we made in this trip. They delivered it right to our hotel, the device worked fantastic the whole trip with no issues and good battery life, and the drop off at the airport mailbox was super convenient. Will absolutely get it again for our next trip.

CS was very helpful and responsive via e-mail when I asked for their help. The wifi was also delivered promptly, the connection was fast, and I did not experience any connection troubles. Great for sharing wifi with travel buddies.

We didn't even think about wifi for the entire three weeks. That's all there is to say. Just stick in my bag in the morning and we were all set. Hassle free.

The Premium pocket wifi had great coverage everywhere we went.
I am extremely happy with the service and ease of collection at Narita airport upon arrival to Japan and then drop off once finished with into any post box.
I highly recommend Japan Wireless and will be using their services next time I visit.

Very good -fast and reliable internet connection.

From the mountains of Nikko to the city of Nagoya and Shinjuku underground train station. I always had reliable wifi connection!!

My pocket WiFi was given to me when I arrived at my hotel. So convenient! I never had a problem receiving Wifi for the entire trip, underground in a subway or in a small village, always a connection. Highly recommend Japan Wireless :)