Reviews

The package can be collected easily at Narita airport.
If you have any questions, you will receive a fast reply from customer service.
The internet connection is great.
It’s very simple to return the package at Narita.
I can only recommend it!

Als unser Ladegerät kaputt war, wurde sofort ein Ersatz geschickt, welches am nächsten Tag im Hotel lag - das wäre allerdings nicht bei einer Ferienwohnung gegangen. Die Abdeckung war in Ordnung, manchmal nicht das schnellste Internet, aber sehr zuverlässig.

Utilizei 2 cartões SIM físicos, a entrega no hotel correu como esperado, a configuração nos telemóveis foi fácil de acordo com as instruções recebidas, boa cobertura e boa velocidade de dados.

I use Pocket wifi at tokyo matsumoto hakuba kamikochi and Kawaguchiko
wifi Fast and smooth battery life enough for days

We've used the service twice now and it's so simple and works well. Highly recommend

Best eSIM I’ve used in japan

Even with pick-up issues, they provided prompt and good service. We had an issue in locating the post office where we were supposed to pick-up the internet so they asked where we were headed and located a post office near our next location. They shipped the pocket wifi unit there (with a fee) as soon as they could.

Worked great in Tokyo, Osaka, Kyoto, and FujiKawaguchiko region. I was able to browse internet at fast speeds whenever and wherever. I never experience any slow down and I attended a packed con and a crowded Tokyo Disney Sea. It did need an occasional top of of power but the provided battery pack was more than enough to top of the phone and WiFi device. I would recommend the device to anybody traveling around Japan. Drop off and pick up was easy. Just remember to drop off at post box located just before security.

It was waiting for me at the hotel as I ordered.
Easy to install, compact, not heavy and it worked for 21 days without any problems. Much better and safer than free wifi in hotels.

The easiest Japan cellular data solution I have experienced. Seamless.