Japan Wireless eSIM

Can I use hotspot to share data with other devices?

If your device is equipped with this functionality, you can certainly share your data with other devices. E.G. If you activate your eSIM on your Iphone 14 pro max, you can utilize your hotspot to share data to your Samsung Galaxy A14. For IOS devices: Go to [Settings] > [Cellular] > [Personal Hotspot or Settings] > [Personal Hotspot] and make sure it’s turned on. Then verify the WiFi name & password. Make sure to stay on this screen so that you can share your eSIM data WiFi to other devices. For Android Devices: Go to [Settings] > [Network & Internet] > [Hotspot & Tethering] > Toggle on [WiFi Hotspot]. Once turned on you should be able to share your Japan Wireless eSIM data with other devices!

Can I top up my eSIM plan?

Unfortunately, topping up your eSIM plan is still not available at the moment. If you require additional data, the only option is to purchase more data.

Can I use my eSIM outside of Japan?

No. Your eSIM can still be activated outside of Japan but it will only be able to access the internet in Japan. Therefore it is recommended to download the eSIM by utilizing the free internet service in airports such as Haneda, Narita, Kansai International or Itami if visiting Tokyo or Osaka. All major airports in Japan provide free internet.

How do I check the remaining balance of my eSIM data?

For IOS devices: Go to [Settings] > [Cellular or Settings] > [Mobile Data] For a detailed explanation on how to check your remaining eSIM data, visit apple’s official website. For Android Devices: OnePlus: [Settings] > [Mobile network] > [Data usage]. Google: [Settings] > [Network & internet] > [SIMs] > [App data usage]. Samsung: [Settings] > [Connections] > [Data Usage] > [Mobile data usage]. If you have any other questions or concerns, please feel free to send us a message at [email protected] Our 7 days a week customer service will get back to you as soon as possible.