Japan Wireless eSIM

Can I use hotspot to share data with other devices?

If your device is equipped with this functionality, you can certainly share your data with other devices. E.G. If you activate your eSIM on your Iphone 14 pro max, you can utilize your hotspot to share data to your Samsung Galaxy A14. For IOS devices: Go to [Settings] > [Cellular] > [Personal Hotspot or Settings] > [Personal Hotspot] and make sure it’s turned on. Then verify the WiFi name & password. Make sure to stay on this screen so that you can share your eSIM data WiFi to other devices. For Android Devices: Go to [Settings] > [Network & Internet] > [Hotspot & Tethering] > Toggle on [WiFi Hotspot]. Once turned on you should be able to share your Japan Wireless eSIM data with other devices!

How do I activate an eSIM?

Please check our eSIM Set up Guide .

I'm facing connection issues, what should I do?

While coverage, congestion, and the local carrier's prioritization can impact connection speed, if you're facing slow network speed, please follow these steps: - Change your APN (Access Point Name) settings. - Temporarily set your device to 4G. If the issue persists, try the following: - Set your device to 4G or LTE. - Enable and disable airplane mode.

My Japan Wireless eSIM doesn't work on my Android

Settings> Cellular> SIM> eSIM> Access Point Name (APN) There, please add 'm-air.jp' to the name of the APN and the APN itself. Please refer to this guide (Android Setup Guide) for a clearer explanation. If it’s still not working, don’t hesitate to contact us at: [email protected]