Japan Wireless eSIM
13,850+
Reviews
#1 Trusted
Japan Wireless Brand
13,850+
Reviews
#1 Trusted
Japan Wireless Brand
Troubleshooting(4)
Discover our top rated eSIM collection for reliable connectivity in Japan.
How do I check the remaining balance of my eSIM data?
For IOS devices: Go to [Settings] > [Cellular or Settings] > [Mobile Data] For a detailed explanation on how to check your remaining eSIM data, visit apple’s official website. For Android Devices: OnePlus: [Settings] > [Mobile network] > [Data usage]. Google: [Settings] > [Network & internet] > [SIMs] > [App data usage]. Samsung: [Settings] > [Connections] > [Data Usage] > [Mobile data usage]. If you have any other questions or concerns, please feel free to send us a message at [email protected] Our 7 days a week customer service will get back to you as soon as possible.
What should I do if I deleted or lost the QR code for my eSIM?
Make sure to download the PDF and QR code that will appear the moment you finish buying your Japan Wireless eSIM on our website. You can also check your email if you forgot to do so. If you cant find your QR code please message us at: [email protected] Our 7 days a week customer service center will get back to you as soon as possible.
What should I do if my QR code is not working?
Firstly, it's important to understand that eSIM QR codes can only be activated once. Any subsequent scans will not be successful. To check the activation status of your eSIM, please go to the "My eSIM" section and look under the "Purchased" category on our website. If it's not activated, you can attempt a manual setup. . • iOS(Iphone, Ipad): Activation Guide • Android(Samsung Galaxy, Google Pixel, Motorola etc.): Activation Guide If it’s still not working, don’t hesitate to contact us at: [email protected]
Why won't my eSIM work?
To start off, it's important to understand that eSIM QR codes can only be activated once. Any subsequent scans will not be successful. Make sure your data roaming is turned on. If you have it turned off, your eSIM will not work. To check the activation status of your eSIM, please go to the "My eSIM" section and look under the "Purchased" category. If it's not activated, you can attempt a manual setup. • iOS: Activation Guide • Android: Activation Guide