Premium WiFi
(See why people love our service so much)
Fast, Secure & Reliable
Great service. Loved it
Thank you for the wonderful rating! We are so glad to hear that you loved our service and had a great experience overall. Knowing that our customers are happy is the best reward for our team. We look forward to welcoming you back on your next visit to Japan!
Very good service. Made it a lot easier to use our devices while visiting. Will definitely use each time I am in Tokyo.
It's wonderful to receive your feedback! We are so pleased that our service simplified your stay and made keeping your devices connected completely effortless. Knowing that you plan to choose us for every future trip to Tokyo means the world to our team. Safe travels, and we look forward to welcoming you back on your next visit!
The two Pocket WiFi was great for our stay in Japan. One battery pack was not able to fully charge, but we got by. Thank you for your product!
Thank you for taking the time to review your experience. It is wonderful to know that the two Pocket WiFi devices were a great help during your stay in Japan. We truly appreciate you bringing the issue regarding the battery pack to our attention, and we sincerely apologize for any inconvenience this may have caused. Your feedback is incredibly helpful as it allows us to inspect and maintain our equipment for future guests. Thank you for your kind understanding, and we look forward to providing you with a flawless experience on your next visit!
Fast and stabile Wifi. Worked excellent
We are glad to receive your positive review! It's fantastic to know that our high-speed and reliable connection kept you online smoothly throughout your trip. Providing a dependable network for our guests is what we strive for every day. Thank you for choosing us, and we hope to see you again on your next adventure!
Easy. Convenient pick up & drop off. Clear instructions.
Thank you for highlighting the simplicity of our service! We are incredibly glad that the entire process—from our clear guidelines to the pickup and return—was completely smooth for you. Our goal is to make travel logistics as effortless as possible, so it is wonderful to hear we succeeded. We appreciate your support and hope to be a part of your next itinerary!
The wifi works great and the battery last for 8hrs+ with strong signal during our trip to Tokyo, Hakone and Hokkaido. Easy pickup and return.
Thank you so much for the stellar review! We are incredibly pleased that our network kept you strongly connected all the way from Tokyo and Hakone up to Hokkaido, and that the battery performance exceeded your expectations. Providing an effortless collection and drop-off process is a key part of what we do. We genuinely appreciate you choosing us for your multi-city journey, and we look forward to keeping you connected on your future trips!
highly recommend. very good connection anywhere.
Thank you so much for the wonderful recommendation! We are delighted to hear that our service proved to be highly reliable and provided you with a great connection throughout your trip. Ensuring you stay seamlessly connected wherever you go is always our main goal. We appreciate your support and look forward to being a part of your next journey!
Great service. Easy to use. No issues not even at one of the busiest places(Disney)Pickup/ drop off convinient & easy! My go to from now on
Thank you for choosing us for your very first trip! We are incredibly honored to become your new go-to connectivity partner for Japan. It is fantastic to know that our pocket Wi-Fi held up perfectly even amidst the massive crowds at Disney, ensuring you could share those magical moments without a single hitch. We can't wait to welcome you back and keep you online for all your future adventures here. See you next time!
Thank you kindly for the reliable internet access. The signal was consistently strong, and that made my trip more enjoyable!
Thank you kindly for your wonderful feedback. We are delighted to hear that our reliable internet access and consistently strong signal helped make your trip more enjoyable. Providing a seamless connection so you can focus on fully experiencing your travels is exactly what we aim for. We truly appreciate your support and look forward to welcoming you back on your next adventure!
I felt this worked better when I purchased in January. This trip (June) I used the eSIM more reliably than the Ninja wifi. The box was difficult to keep connected to. It was very nice that they delivered to my hotel, thought!
Thank you for sharing your honest feedback regarding your recent trip in June. We are truly sorry to hear that the pocket Wi-Fi did not perform as well as it did during your visit in January and that you experienced difficulty keeping the device connected. We always aim for a stable connection, so we will have our technical team thoroughly inspect this device to ensure it meets our quality standards.
On a positive note, we are glad that our hotel delivery service brought some convenience to your trip. We sincerely appreciate your continued support and hope to provide you with a much better, seamless experience on your next journey.
